1. Introduction

Famylup is not just another dating platform. It is designed for meaningful, family-oriented connections.

It is a space designed for individuals who are intentional about building a family - with clarity, respect, and aligned values.

We believe connections should be meaningful, transparent, and rooted in shared life goals.

These Terms exist to ensure that Famylup remains a safe, respectful, and trusted environment for everyone.

Famylup is operated by Famylup Sàrl-S, registered in Luxembourg.

These Terms of Service govern your use of our platform and are designed in accordance with European regulations, including:

• General Data Protection Regulation (GDPR)
• Digital Services Act (DSA)
• Applicable safety and platform integrity standards

We provide in-app tools to report inappropriate content or behavior and maintain processes to comply with applicable safety regulations.

By creating an account or using Famylup, you agree to these Terms and acknowledge how your data is processed, as described in our Privacy Policy.

If we make important changes, we will notify you clearly - because trust requires transparency.

2. Terms of Service

2.1 Eligibility

You must be at least 21 years old to use Famylup.

By using the platform, you confirm that you meet this requirement.

2.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account
• All activity under your account
• Communicating respectfully with other users

You agree not to:

• Share your account
• Impersonate another person

2.3 Acceptable Use

Famylup is built for intentional and respectful connections.

While we actively moderate harmful behavior, we cannot guarantee the intentions or actions of every user.

You agree not to:

• Post illegal, harmful, hateful, or abusive content
• Harass, threaten, or intimidate others
• Share or request personal contact information outside the platform in a harmful or manipulative way
• Create fake, misleading, or duplicate profiles
• Use bots, automation, or deceptive practices
• Attempt to bypass security or verification systems
• Engage in fraud or exploit the platform

Famylup Sàrl-S is not responsible for any loss or harm resulting from interactions with other users.

If you encounter suspicious or inappropriate behavior, please report it immediately via the app or at:

support@famylup.com

2.4 User Content

You retain ownership of the content you share.

By posting content, you grant Famylup a non-exclusive, worldwide, royalty-free license to use, display, and distribute it within the platform.

You confirm that:

• You have the right to share the content.
• You respect the rights and privacy of others.

2.5 Identity Verification & Safety

To maintain a trusted environment, Famylup may implement:

• Identity verification (including biometric verification)
• Profile moderation
• Detection of duplicate or fraudulent accounts

These measures are designed to:

• Prevent fake profiles and bots
• Protect users
• Ensure platform integrity

2.6 Content Moderation & Suspension

We may take action, including removing content or suspending accounts, if:

• These Terms are violated
• Content is harmful, misleading, or unsafe
• Accounts are suspected of fraud or misuse

You will be notified and may appeal decisions.

2.7 Intellectual Property

All platform content, design, and branding are owned by Famylup Sàrl-S and protected by law.

2.8 Termination

You may delete your account at any time.

We reserve the right to suspend or terminate accounts that violate these Terms.

2.9 Disclaimers

Famylup is provided "as is."

We do not guarantee:

• Continuous availability
• Successful matches or outcomes
• User behavior or intentions

2.10 Liability

To the extent permitted by law, Famylup Sàrl-S is not liable for damages arising from:

• Use of the platform
• Interactions between users
• Service interruptions

2.11 Governing Law

These Terms are governed by Luxembourg law.

Any disputes fall under the jurisdiction of Luxembourg courts.

2.12 EU Compliance & Best Practices

Famylup is committed to:

• GDPR compliance
• Transparent moderation practices
• Accessible reporting mechanisms
• Responsible use of technology, including AI

2.13 Appeal Process

If action is taken on your account or content, you will receive:

• The reason for the decision
• The rule or basis applied
• The effective date

You may appeal within 30 days by contacting:

support@famylup.com
Subject: Appeal Request - [Username]

We aim to review appeals within 14 working days.

3. Changes and Updates

We may update these Terms to reflect legal or product changes.

Significant updates will be clearly communicated.

4. Contact

For questions or requests:

Famylup Sàrl-S
support@famylup.com

Notice of Consent: By completing your personal information, signing up via Google/LinkedIn authentication, purchasing subscriptions, or interacting across the Famylup Sàrl-S platform, you unequivocally acknowledge that you explicitly consent to the terms bound within this agreement.